Contact Us

Have a question or need help? We're here for you.

We typically respond within 24 hours
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Email Support

For general inquiries, technical support, and account questions

certaceme@gmail.com
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Billing & Refunds

Questions about payments, subscriptions, or refund requests

certaceme@gmail.com

Before You Contact Us

🔑 Forgot your password?

Use the "Forgot Password" link on the login page to reset it. You'll receive an email with reset instructions.

💰 How do I get a refund?

We offer a 30-day money-back guarantee. Simply email us with your account email and reason for refund, and we'll process it within 3-5 business days.

📱 The site isn't working properly

Try clearing your browser cache and cookies, then refresh the page. If issues persist, try a different browser. Still having problems? Email us with details about the issue.

🎯 How do I cancel my subscription?

Monthly subscriptions can be cancelled anytime from your Profile page. 3-Month and Lifetime plans are one-time purchases with no recurring charges.

📚 Will you add more certifications?

Yes! We're actively working on adding more IT certifications. Email us your suggestions for which certifications you'd like to see next.

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